Safer Viewing: A Study of Secondary Trauma Mitigation Techniques in Open Source Investigations

Author(s)
Elise Baker, Eric Stover, Rohini Haar, Andrea Lampros, Alexa Koenig
Publication Date
June 18, 2020
Publication Type
Journal Article
Topic(s)
Investigations Program, Open Source Investigations, Public Health

Summary

Human rights investigators often review graphic imagery of potential war crimes and human rights abuses while conducting open source investigations. As a result, they are at risk of developing secondary trauma, a condition that can produce a range of cognitive and behavioral consequences, including elevated anxiety and distress, depression, and post-traumatic stress disorder. Human rights organizations have traditionally been slow to recognize the risk of secondary trauma. However, in recent years, several university programs offering students practical experience in open source human rights investigations have implemented training on secondary trauma mitigation. We administered a survey to students in these programs to determine whether they are implementing recommended mitigation techniques and to document what techniques they find helpful. From 33 responses, we identified six general practices as helping mitigate secondary trauma: processing graphic content, limiting exposure to graphic content, drawing boundaries between personal life and investigations, bringing positivity into investigations, learning from more experienced investigators, and employing a combination of techniques. We also identified recommendations for institutions to protect the right to health of investigators and to support secondary trauma mitigation, both through frequent training and through practices such as labeling graphic content and emphasizing self-care. The article concludes with areas for future research.

Key Takeaways

  • Open source human rights investigators frequently face secondary trauma due to exposure to graphic content, but many universities now offer training on mitigation techniques to help manage these effects.
  • A survey of students involved in open source investigations identified six key strategies for mitigating secondary trauma: processing graphic content, limiting exposure, setting work-life boundaries, maintaining positivity, learning from experienced investigators, and using diverse techniques.
  • Institutions have a responsibility to support investigators in mitigating secondary trauma by providing frequent training, labeling graphic content, emphasizing self-care, and ensuring mental health resources are available.
  • The study found that limiting exposure to graphic content, working in teams, and reflecting on the impact of their work can effectively mitigate secondary trauma among investigators.
  • Personal boundaries are crucial; investigators are advised to separate their work from personal life by using distinct physical workspaces and not working late at night or in bedrooms.
  • Future research is needed to assess the efficacy of various mitigation techniques and explore other potential strategies to protect the mental health of human rights investigators.

Suggested Citation

Baker, E., Stover, E., Haar, R., Lampros, A., & Koenig, A. (2020)
Safer Viewing: A Study of Secondary Trauma Mitigation Techniques in Open Source Investigations.
Human Rights Center, UC Berkeley. https://humanrights.berkeley.edu/publications/safer-viewing-a-study-of-secondary-trauma-mitigation-techniques-in-open-source-investigations/